Here are a few testimonials illustrating the difference Xcomplete is making to the online lives of Estate Agents here in the UK and abroad:
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To all at Xcomplete
I would like to take this opportunity in expressing my gratitude for your recent help and development of our new online property database.
After searching far and wide for such a product I was very pleased when
I found your company. The whole project from start to finish has been
quick, efficient and extremely good value for money.
The database will now allow a multitude of functions we were lacking -
All our agents in Spain will be ditching the old system and using this from now on as it is so simple and much quicker to update.
I would also like to thank all the staff involved as they have been very helpful, courteous and very knowledgeable. In this age of rush, rush, rush, and "next please" I have been particularly impressed with the after sales service as this is very lacking in most technical/IT companies nowadays.
I'm sure with this standard you will be a leader in your market place
and I have and will again recommend you to all my contacts.
Thanks again - and I look forward to working with you all again soon
when we add some bells and whistles!
Kind Regards
Kerry Greener
Web Coordinator
Spain On Show
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The following letter is from Nick Staton, Managing Director of Statons Estate Agents in NorthLondon.
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August 2002
Dear Fellow Estate Agent,
From time to time you meet a company that can have a truly profound effect on the way you do business. For me, Xcomplete is one such company.
When I gave Xcomplete the contract to redevelop my company's Internet strategy, I had no idea they would do such an outstanding job.
Before Xcomplete implemented their system in my company, my staff had to prepare mountains of information for our website management company every time they wanted to load a new property onto our website.
Then they had to wait, and check, and double check, and wait again! In the meantime I was paying monthly administration fees for a website that looked pretty awful and I generated virtually no enquiries from new buyers.
Now, thanks to the work of Xcomplete, I have a website which allows my team to instantly add properties to our database. These properties are then immediate and automatically published on our website, all in real time, and all using just a web browser.
Thanks for the location map created for visitors to see exactly where the property is, and all of this takes less than 5 minutes per property.
As far as new business is concerned, the statistics speak for themselves. During the first six months of this year alone we received over 800,000 page views. These resulted in over 1,200 new potential buyers signing up to receive our automatic property updates by email. Its fun looking at the hits. It gives me a lot of confidence especially seeing the different countries and I know Xcomplete can search the search engines telling us where they came from. This helps us to better the search terms and keywords we want to be found under.
We are delighted to find ourselves within the first ten listings on almost every major search engine for exactly the terms we have targeted so far and using Xcomplete's search engine positioning system, we improve our website ranking on an almost daily basis. Now we have a beautiful website, easy to use for both my team and our customers. Our property database and our client database can easily be integrated leading to better sales. My personal experience in dealing with them for over two years, and experiencing their constant quest to achieve 'customer delight' leads me to recommend them with confidence.
Yours Sincerely, Nick Staton. Managing Director Statons Estate Agents
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Testimonial from George D'anthes, Managing Director, The Green and Blue Real Estate Group.
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Xomplete has allowed my company to experience phenomenal growth. The
efficiency of the system itself, and the way it drives highly targeted
traffic to our company website and on-line property database, along with all
it's data capture facilities and instant matching and applicant messaging
has meant my negotiators have been able to focus on the face to face client
meetings that really bring in the business.
We have grown from a three person company with one office, to a six office
company with over thirty-five employees in less than four years, and that
would never have happened doing things the way we used to. Our sole agency
bargaining power has grown tremendously, and the constant supportive
communication and contact we recieve from our Xcomplete Project Partner
means we really feel truly valued as a customer.
I can say without hesitation and complete confidence that implementing
Xcomplete in my business was one of the best business decisions I have ever
made. I recommend all estate agents who are serious about maximising their
potential to do the same.
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